TrueCafe. Friendly Cyber Cafe Software.

General Info Get Started! Look Closer How to...

Administrator
    1. Terminals and Applications
    2. Pricing
    3. Customers
    4. Tickets (Time Codes)
    5. Pre-Paid and Post-Paid Sessions
    6. Point-of-Sale
    7. Inventory
    8. Instant Messenger (Chat)
    9. License Key Management
    10. Power Management
    11. Daily Report
    12. Traffic Calculation and URL Log
    13. Point-of-Sale. Receipt
    14. Options

Client
Reports
Web Reports
Printer Watcher
NComputing and Terminal Server Support
Wi-Fi hotspot support (wireless billing)
Database Cleanup
Language Editor
Database Workshop
Server Manager

Tickets (Time Codes)

A ticket is a pre-generated customer account that can be printed, distributed, sold to a customer and then used by a customer to log in to a cyber cafe terminal or top-up his current balance.

Any ticket has one of the next state at any moment: created, printed, sold, in use, used up, deleted. A customer can log in to a terminal using a ticket which state is "sold" or "in use" only.

Open the ticket desktop for main ticket management operations. Use the state filter to display the tickets in particular state only.

Ticket ownership

Any ticket belongs to an employee, who only can sell it. You can generate tickets for each of your employee to let them distribute/sell tickets. If you set "anonymous" as a ticket owner, then a ticket is shared for all employees.

Create tickets

Press the "New" button to display "Create tickets" dialog.

1. Enter the tickets minutes.

2. Enter the tickets price.

3. Enter the number of tickets to create.

4. Set the expiry date (optional). You can select a fixed date, or a sale date + X days, or a first login date + X days.

5. Choose a login generation method: login = ticket id or login = random.

6. Select an onwer from the list of cyber cafe employees.

Print tickets

Select a number or tickets on the ticket desktop and press the "Print" button. You can sell printed tickets then, keeping them in the cash drawer, for example.

You can also export the list of tickets to Microsoft Excel for further external professional design/printing.

Sell tickets online

Online sale means you register the sale at the same time as you give a ticket to a customer.

Select a ticket in the list on the main TrueCafe screen and press the "Sell" button. If "Print" is checked, the ticket is printed when the sale is made.

If you keep your tickets pre-printed (e.g. in a cash drawer), you can just enter a ticket number in the edit box and press the "Sell" button.

Sell tickets offline

Offline sale implies that you provide a customer with a ticket and register the sale a few later. For example, your agents may distribute printed tickets during a day and register all the sales in the evening.

Open the ticket desktop, select the sold tickets in the list and press the "Sell" button.

Use tickets to log in

Enter the login/password printed on a ticket on the TrueCafe Client Login dialog.

Use tickets to top-up a balance

When a session is started, a customer can use a purchased ticket to top-up his balance in the TrueCafe Client:

Delete and recover tickets

Select tickets you want to delete and press the "Delete" button. If you need to recover a previously deleted ticket, select it and press the "Recover" button.

Use the "Delete all used up tickets" button to delete all tickets which have been completely used.