TrueCafe. Friendly Cyber Cafe Software.

General Info Get Started! Look Closer How to...

Administrator
    1. Terminals and Applications
    2. Pricing
    3. Customers
    4. Tickets (Time Codes)
    5. Pre-Paid and Post-Paid Sessions
    6. Point-of-Sale
    7. Inventory
    8. Instant Messenger (Chat)
    9. License Key Management
    10. Power Management
    11. Daily Report
    12. Traffic Calculation and URL Log
    13. Point-of-Sale. Receipt
    14. Options

Client
Reports
Web Reports
Printer Watcher
NComputing and Terminal Server Support
Wi-Fi hotspot support (wireless billing)
Database Cleanup
Language Editor
Database Workshop
Server Manager

Pricing

Pricing packages

You can setup individual time/traffic pricing for each type of your customers (general, students, VIPs, etc.). Create as many pricing packages as many types of customers you have.

Pricing properties

Pricing includes:

name on receipt, if different from the base name;
pricing unit, which can be an item, minute, hour or fixed amount of money;
startup fee, which is added once to a customer session when he/she starts using a service;
round value and method: none, minimum, maximum, nearest (view examples);
taxing value and type: included in or excluded from the price;
time zones with individual pricing for each zone;
time zone role that specify whether customer is charged using the time zone when his session starts or each time zone that overlaps the session;
fixed or tabular price for each time zone;
minimal charge;
test your pricing after making changes;

Pricing setup examples

A few examples of pricing setup:

Your pricing	Pricing per	Round to	Round method	Price
$0.10 per 1 minute step = 10 minutes round to minimal	1 Minute	10	Minimum
first 30 minutes = $6.00 per hour next 30 minutes = $5.00 per hour next 60 minutes = $4.45 per hour next 120 minutes = $4.40 per hour calculate total sum to minutes	1 Hour	0	None
15 minutes = $5 30 minutes = $7 1 hour = $9 2 hours and more = $15 round to the nearest time	Fixed sum	0	Nearest

Default pricing for a customer

You can assign a default pricing package to any customer:

If pricing isn't assinged, an operator chooses the package starting a session in TrueCafe Administrator, or a customer chooses the package starting a session in TrueCafe Client:

Only the "Public" packages are available for choosing.

Terminal pricing

You can use the terminal-dependent pricing feature if you need to change your base rate depending on the terminal type, e.g. general Internet terminal or fast gaming terminal.

Use the terminal settings to specify the price coeff of a terminal. Price coeff = 1 by default, which means the base pricing isn't changed for the terminal.

For example, if your basic rate is $5 per hour and the price rate of a terminal is 1.2, a customer is charged $5 * 1.2 = $6 per hour.

Discounts

You can use discounts to lower the price of any package. TrueCafe provides two types of discounts:

total - decreases the price of any service
service specific - decreases the price of the specified services only

Public services

A service marked as "Public", such as printing, scanning, etc., can be added to a customer session (terminal popup menu, the "Sell" item):